We charge one flat shipping of $7 for all the shipment in USA regardles of the size of the package. International orders please contact us before ordering in order to get best shipping quote.
KittyKat Candles strives to satisfy the customer , without you we would not be in business.if for any reason you are dissatisfied with our product , simply follow the directions below to return the order within 30 days of purchase date and we will promply process your request and refund your money (less shipping charges ) via crediting your credit card. There will be a 15% restocking fee on all opened or used items.
If you would like to return or exchange your order please send it to the address below. Please include your name, phone, order number, and reason for return or item to be exchanged for. We will process it within 7 business days of receipt. Send only via US Mail (NOT UPS or FedEx) and DO NOT require a signature. Include a Delivery Confirmation, as we cannot be responsible for packages that cannot be confirmed as delivered by USPS.
Our Company located at
Thai-Kour International Company LCC
183 Maple Avenue
Coatesville PA 19320
U.S.A.
Tel : (609) 703-1564